Responsibilities
Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country? Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie's wonderland. Our commitment beyond the plate is another reason we're a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our nine Stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.As a Central Market Talent Development Leader, you'll train and develop all Central Market Store Partners.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make Central Market/H-E-B the Greatest Omnichannel Retailing Company.Do you have a: HEART FOR PEOPLE... interpersonal and coaching skills?HEAD FOR BUSINESS... ability to adjust training efforts based on ROI tracking?PASSION FOR RESULTS... innovation to leverage Partner strengths and promote professional growth Store-wide?We are looking for:a bachelor's degreetraining and development skillsWhat is the work?Leadership:Applies innovative approach to work with Partners to leverage strengths and promote professional growth for entire StoreDemonstrates interest and support for Partner career developmentDrives succession planning within designated Store, in partnership with Store leadershipServes / recognized as owner of Store talent by Store leadership; promotes Central Market culture in all interactionsUses best practices, Division-preferred methods, and Central Market Standard Operating Procedures to achieve training objectivesWorks with Store leadership to provide accurate, timely, and candid feedback about Partner strengths and training developmental needsCommunicates Partner (employees/associate) concerns to Store leadership and HR Manager when appropriatePromotes company values and competenciesFosters teamwork and collaborationCollaborates with store Administrative staff and Leaders to offer job fairs to identify the best talent for Central MarketTakes on additional responsibilities as neededTraining:Designs, develops, delivers, and coaches on training for existing and new hourly and management PartnersManages, supports, and facilitates training plans and programs for Partners at various levels of career developmentCreates and implements on-the-job training for key Store areasDesigns and develops learning resources in a variety of formats and modalities (e.g., print, graphics, audio, video, eLearning, job aids) to support curriculum offeringsProvides training, support, and assistance in using the learning management system (LMS), interactive video, and other distance learning modalities for courseworkSupports and assists in development of complete turnkey instructional and coursework solutions; manages related projectsCreates realistic goals, engaging learning activities, and compelling course content to enhance knowledge retention and transferProvides individual and group instruction, demonstrations, and Store / department walks or overviewsApplies understanding of learning styles and adjusts delivery to meet training objectivesCollaborates with CM Division Talent Leader to ensure training objectives, assignments, and activities are aligned with Division goals and Central Market cultureProvides feedback to CM Division Talent Leader on curriculum effectiveness; recommends changes to facilitate learning and retentionMaintains content integrity by ensuring training curriculum, materials, and resources are current and consistent and reflect Central Market culture and brand standardsImplements all training-related processes, including completion documentation, assessments, evaluations, and determination of actionable outcomesMonitors progress, provides status reports, and tracks completion and impact of learning assignments for all PartnersUnderstands, connects, and tracks ROI on training effortsProject Management:Coordinates / leads execution of internal projects; manages / documents all aspects of assigned talent development projects Works with experts to identify and determine learning needs for content developmentCollaborates with Division Leaders and stakeholders to interpret data and recommend appropriate actions for design development workCreates and implements communication plans related to project work and change managementPrioritizes and manages multiple, concurrent development effortsApplies a sense of urgency to drive expedient completion of projectsWhat is your background?Bachelor's degree (preferred)3+ years of experience in training-instructional design and delivery / facilitation experience with groups of all sizes3+ years of experience developing talent or supervisory skills1+ years of experience as a department manager (preferred)Experience in instructional design (preferred, a portfolio of relevant samples is a plus)Do you have what it takes to be a fit as a Central Market Talent Development Leader?Understanding of learning styles and how to adjust delivery to meet training objectivesAdvanced verbal / written communication skillsStrong interpersonal and organization skillsBilingual skills (English - Spanish) (preferred)MS Office and instructional design (Articulate Storyline, Adobe Creative Suite) skills (preferred)Ability to conduct training for all group sizes (one on one to large groups)Ability to influence all levels of managementAbility to manage multiple priorities and shift focus between projects / tasks; attention to detail to ensure quality deliverablesAbility to work autonomously; ability to work as part of a teamAbility to effectively use technology as neededAbility to understand, connect, and track ROI for training effortsCan you...Function in a fast-paced, retail environmentTravel by car or plane with overnight stays
