Responsibilities
H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $43 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts and outstanding service. As a Research Decision Science Analyst, Customer Insights, you'll extract, validate, and cleanse data using advanced coding techniques. You'll design and apply analytical and statistical methods/models to understand our customers' behaviors using customer data and primary quantitative research data.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a: HEART FOR PEOPLE... provides easily understood, succinct, and comprehensive information.HEAD FOR BUSINESS... knowledge of advanced analytics techniques.PASSION FOR RESULTS... driven to turn data into actionable business recommendations?We are looking for:- A related degree or comparable formal training, certification, or work experience- 2+ years of experience in statistics and research preferably in retail / other consumer-facing industryWhat is the work? - Using coding techniques (predominately R, SQL and Python), mines, validates, cleans, aggregates and analyzes large data sets from customer data and primary quantitative and qualitative research - Executes day-to-day custom data analysis and visualization with direction- Assists on large analytics projects- Works across data platforms (e.g., web analytics, transactional data, customer data, primary research data, customer experience data)- Works closely with Customer Insights Research Analysts as part of a larger project team- Assists internally with interpretation of statistical findings- Assists in the development of new methods of representing data in tables and visual format- Assists in the development of GAI prompt designs for use in unstructured data tagging, analysis and summarization What is your background? - A related degree or comparable formal training, certification, or work experience- 2+ years of experience in statistics and research- Strong working knowledge of Python, SQL, and R (posit)- Working knowledge of big data environments - Basic knowledge of ML an AI techniques- Experience in relational databases and data processing tools such as AWS, Azure, Databricks, Teradata- Experience in data extraction, cleansing, validating, and curatingDo you have what it takes to be a fit as an H-E-B Research Decision Science Analyst? - General knowledge quantitative research, experimental design, analytics, and statistics- Strong working knowledge of R (posit), SQL and Python- Basic knowledge of ML and AI techniques- Basic understanding of big data ecosystems (Databricks, relational DBs, etc.)- Solid project management and time-management skills- Strong verbal / written communication and presentation skills- Strong analytical skills- Strong problem-solving skills- Computer skills, including use of PCs, MS Office, internet, and e-mail- Ability to manage multiple priorities and shift focus between projects / tasks; attention to detail- Ability to develop and maintain collaborative working relationships with others as part of a teamCan you...- Function in a fast-paced, retail, office environment- Travel by car or plane with overnight stays- Work extended hours; sit for extended periods
