OverviewThe Microsoft Incident Response team are seeking a skilled and experienced infrastructure specialist to join us. This role presents an opportunity to be the tip of the spear during incident response engagements, driving the data collection, response, containment, and recovery workstreams and presenting findings to stakeholders from every part of the business. Strong knowledge of Microsoft security solutions and identity systems is key, ideally with experience in containment and recovery of both on premises and cloud environments. The ability to communicate technical content with clarity and context, and good knowledge of nation state and cybercrime attack techniques is important. A desire to fail fast and learn quickly is critical, along with strong analytical and critical thinking skills. Along with working reactive incident response cases for some of the most esteemed businesses in the world, infrastructure team members should be able to conduct research into new attack and recovery techniques, have excellent documentation skills, and be confident in disseminating knowledge both across the team and across partner teams within Microsoft. Thought leadership is a key priority, in the form of written and spoken content delivered both internally and externally. Any successful candidate should also embody Microsoft's culture and values.
ResponsibilitiesTechnical Delivery This role will work as part of a collaborative team assisting our top customers with: Ability to deliver adversary containment and recovery efforts across multiple workstreams Ability to quickly build and execute a recovery plan as a response to large-scale impactful incidents involving ransomware and destructive adversarial campaigns Deploying forensic collection tooling across a wide range of complex environments Identifying potential threats - allowing for proactive defence before an actual incident Providing recommendations to improve cybersecurity posture going forward Performing knowledge transfer to prepare customers to defend against today's threat landscape Research Security threats are constantly evolving, and so must the Microsoft Incident Response team. To that end, this role will involve: Researching, analyzing, and summarizing security threats and response capabilities, sharing across the team Identifying, conducting, and supporting others in conducting research into critical security areas, such as current attacks, adversary tracking, and academic literature Creating and documenting new solutions to mitigate security issues Recommending prioritization and validation methods for technical indicators, develops tools to automate analyses Leads efforts to clean, structure, and standardize data and data sources; leads data quality efforts to ensure timely and consistent access to data sources Thought Leadership This role includes the ability to be at the forefront of Microsoft Security thought leadership by: Developing written content for publication on Microsoft blog platforms Developing presentations for delivery at internal and external conferences Use the unique experiences of Microsoft Incident Response to create unique storytelling moments Operational Excellence Must be maintained by: Completing operational tasks and readiness with timeliness and accuracy. Following Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Leading by example and guiding team members on operational tasks, readiness, and compliance.
