Job Posting Title:
Application Analyst I
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Hiring Department:
Academic Information Systems
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Position Open To:
All Applicants
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Weekly Scheduled Hours:
40
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FLSA Status:
Exempt
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Earliest Start Date:
Immediately
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Position Duration:
Expected to Continue Until Dec 16, 2027
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Location:
AUSTIN, TX
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Job Details:
General Notes
This is a fixed-term position that ends three years after the employee's start date.
This position is eligible for remote/flexible working arrangements.
Academic Information Systems (AIS) is a dynamic information technology organization that provides business process automation and application systems to the academic core of the University. Our organization is embarking on an exciting journey to modernize the student and academic systems in support of the UT’s goal to become the world's highest-impact public research university.
We are seeking collaborative, curious and dedicated individuals to join our team. We are dedicated to professional career growth for team members by matching their skills and interests to the wide variety of projects and systems we support. We encourage work/life balance and offer flexible work arrangements, including the ability to work remotely.
UT Austin provides an outstanding benefits package, including but not limited to:
- Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
- Voluntary vision, dental, life, and disability insurance options
- Generous paid vacation, sick time, and holidays
- Defined benefit retirement plan with 8.25% employer matching funds
- Additional voluntary retirement programs
- Flexible spending account options for medical and childcare expenses
- Robust free training through LinkedIn Learning plus professional conference opportunities
- Tuition assistance
- Expansive employee discount program, including athletics tickets
- Free rides on all UT Shuttle and CapMetro buses with staff ID card
For more details, please see https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards
This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work. Remote work for individuals who reside outside of Texas but within the US and its territories will be considered and is subject to Central Office approval.
Must be eligible to work in the United States on a full-time basis for any employer.
Purpose
As part of the Financial Aid team within Academic Information System, the Application Analyst configures and supports the financial aid management system (Oracle Student Financial Aid), the scholarship management system (NextGen Web Solutions Scholarship Manager), and related software applications. The Application Analyst works with functional and technical colleagues to ensure the systems meet goals around student experience, administrative efficiency, regulatory compliance, and strategic need.
Responsibilities
- Develops and maintains administrator expertise in Oracle Student Financial Aid, LASSO, and similar software applications by attending vendor training, benchmarking with fellow institutions, and working collaboratively with other team resources.
- Configures the product in accordance with decisions made collaboratively with the business units, the vendor, and AIS colleagues incorporating best practices into the design and maintenance of the system while exercising good judgement and initiative. Performs testing and participates in team quality assurance activities to ensure the configuration settings are correct and meet business requirements. Identifies, troubleshoots, documents and fixes errors in configuration. Consults appropriately with colleagues and the vendor on determining root cause and solutions to complex errors. Develops reports aligned with specific requirements to serve end user and compliance needs as well as monitoring data integrity of the system.
- Demonstrates initiative and exercises appropriate judgement by researching solutions within the product’s functionality to meet business requirements and communicates available options to stakeholders. Shares knowledge of the application with colleagues.
- Serves as the liaison to the business units, the vendor, and other areas of Academic Information Systems. Will submit product enhancement and bug fix requests to the vendor. In conjunction with the project team, develops and maintains known and potential use cases to aid in effective implementation and testing of the system.
- Develops operational checklists, procedures, and other documentation for supporting the career management system. Oversees ongoing improvement practices to ensure quality implementation and services. Reports status on time and with accuracy.
- Accepts input from senior team members, project managers, peers, and supervisor on task execution and prioritization. Provides input and direction to junior application analysts.
- Demonstrates ability to solicit and document business requirements. May lead requirement gathering sessions for enhancement requests. Reviews and assists in managing requirements as they change and evolve over the life of the system.
- Monitors product enhancements and upgrades and communicates capabilities to stakeholders. Participates in the relevant financial aid and scholarship management communities, building rapport with other institutions and sharing best practices.
- May be assigned responsibilities to cross train on administration of other applications.
Required Qualifications
Bachelor’s degree or higher. One year of professional experience with combination of system configuration, business analysis, information system design, and report design for end user applications. Demonstrated ability to develop solution options to meet business requirements. Skilled at learning and exploring features of new technology systems. Strong interpersonal skills, including ability to work effectively with executive leadership. Experience with quality assurance practices. Excellent written and verbal communication skills. Attention to and appreciation of detail. Self-directed and dedicated to working as a member of a collaborative team. Excellent problem-solving skills. Strong organizational skills and process oriented.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Experience managing configuration for an end user, third party vendor application. Experience configuring and supporting a faculty career management system. Experience working in the financial aid domain. Experience working at a higher educational institution. Experience working within the confines of a cloud-based or packaged product to meet user requirements. Previous experience working with UT Austin.
Salary Range
$65,000 + depending on qualifications
Working Conditions
May work around standard office conditions. Repetitive use of a keyboard at a workstation
Required Materials
- Resume/CV
- 3 work references with their contact information; at least one reference should be from a supervisor
- Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
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Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
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Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
