Responsibilities
H-E-B's eCommerce Merchandising team helps define how we shop online, shaping customer experience, driving impact, improvement, and innovation to create a truly frictionless online shopping experience and grow our online business.As an eBusiness Manager I, you'll oversee financials for an online product category and manage its strategy, profitability mix, and execution. You'll help drive product content, maintain a critical eye for customers, analyze web KPIs / user behavior, and manage assigned special projects.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE... ability to live into our values of passion for client service, respect for all, teamwork?HEAD FOR BUSINESS... willingness to take calculated risks to propel H-E-B success?PASSION FOR RESULTS... drive to lead eComm growth goals?We are looking for:- a related degree or experienceWhat is the work?Sales / Analytics:- Assists in development of overall profitability strategy for online shopping experience- Develops / presents standardized reports, trends, and analytics to manage portfolio; creates insights using data and analytics to make / influence decisions- Maintains a relentless critical eye for all things related to UE; removes as much friction across purchase funnel as possible- Develops expertise in online merchandising and related best practices- Establishes / manages relationships; partners with Merchant team to understand business strategy, implement programs, merchant update reports, and creating product collections / web home page- Works with Mgr to determine optimal digital category placement on online platforms- Reviews moderate KPIs and web behavior metrics to generate data-driven insights and actions- Manages assigned product recommendations, basket builders, and trade-up strategies; recommends product enhancements- Stays current on trends and competition; helps develop online competitive analysis as needed- Maintains flow of products and seasonal flips while analyzing yearly offering holisticallyWhat is your background?- Minimum age 18 (mandatory)- A related degree or comparable formal training, certification, or work experience- 3+ years of experience related to online merchandising/marketing- Experience in analytics (financial analysis preferred)Do you have what it takes to be a fit as an H-E-B eBusiness Mgr I?- Strong verbal / written communication skills- Strong interpersonal skills- Intermediate analytical, problem-solving, decision-making skills- Proficiency in MS Office (Excel, Word, PowerPoint)- Ability to manage multiple priorities and shift focus between projects / tasks- Ability to operate with high energy, flexibility in a constantly evolving team environment- Ability to use data to influence decision making- Initiative / self-motivatedCan you...- Function in a fast-paced, retail, office environment- Travel by car or plane with overnight stays01-2023
