Responsibilities
H-E-B is a 115-year-old grocery retailer, but we're a leading innovator in technology. We're investing in our customers' digital experience, using the best available technologies to deliver modern engagement, reliability, and scalability to meet their needs. As a Senior Product Manager, you'll develop compelling digital experiences for our customers while delivering world-class business applications that enable H-E-B Partners and suppliers to thrive in their jobs. You'll work on solutions that support our retail media advertising platform focusing on analytics, reporting, methodology, and compliance. You'll collaborate across the company and cultivate an intimate understanding of needs and technology, and then you'll drive the entire technology project lifecycle to support company objectives through digital experiences, whether they're for customers in our stores or in workplaces across the company. Once you're eligible, you’ll become an owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources - people- drive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company. Do you have a:HEART FOR PEOPLE... you can see the world through customers' eyes in order to crystalize problems HEAD FOR BUSINESS... you use data and your experience to create insights and build logical arguments PASSION FOR RESULTS... you push yourself to consistently and successfully exceed goals What is the work?
- Applies understanding of product / project vision to assist in coordinating cross-functional teams of Partners / suppliers
- Applies highly localized subject matter expertise; serves as internal consultant
- Executes mostly defined solutions; escalates often to make the right decisions
- Collaborates company-wide to understand and document needs in an end-to-end manner
- Assists in building product and project roadmaps
- Accesses / organizes data; builds analyses to understand financial impact of business opportunity and proposed solutions
- Lead the product development lifecycle and delivery working with designers, engineers, and architects to produce a groomed, prioritized backlog that aligns the work to company objectives
- Works closely with business, product, design, and engineering to drive entire technology project lifecycle
- Applies understanding of / executes against features prioritization
- Identify critical risks and dependencies, anticipating and resolving critical team issues bringing in leadership as needed
- Communicates clearly; keeps team on task and on time
- Manages reporting metrics for identifying product team successes and failures
- Supports product backlog maintenance; authors detailed user stories and acceptance criteria
- Serve as a trusted subject matter expert, mentor, and guide
- Advocate relentlessly for our customers
- Be an exceptional collaborator – we win as a team
What is your background?
- A related degree or comparable formal training, certification, or work experience
- 5+ years of experience in product management or technology consulting
- Experience with campaign activation, order management, and performance reporting
- Experience supporting retail, ecommerce, and digital advertising operations a plus
- Knowledge in retail media and digital advertising
- Experience working with data science and engineering to define methodologies and reporting dashboards
- Experience in mobile, web and/or backend product delivery
- Experience with agile software development methodologies
- Experience with design and UX or related fields
Do you have what it takes to be a Product Manager at H-E-B?
- Personal ambition and the ability to embrace challenges in the face of ambiguity. You are a life-long learner
- Deep appreciation for user-centered design, paired with a healthy respect for the business and hunger to build products with quantifiable impact for the company
- Analytical skills with ability to leverage data to tell a meaningful story
- Verbal / written communication and presentation skills
- Interpersonal and persuasion skills
- Ability to break down complex problems into components and reassemble them to improve efficiency and effectiveness
- Ability to affect change; adaptability
Can you...
- Work collaboratively in a fast-paced, deadline-driven environment
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