About Us: We are dedicated to providing an exceptional living experience for our residents, and we are currently seeking an experienced and dedicated Assistant Property Manager to become an integral part of our team. If you have a passion for property management, a commitment to customer service, and a desire to maintain the highest level of resident satisfaction, we want to hear from you!
Position Summary: As the Assistant Property Manager, you will play a pivotal role in ensuring our community generates a satisfactory cash flow, maintains compliance with Company standards and regulatory agreements, and delivers top-notch resident experiences. This position will also involve managing the property effectively in the absence of the Property Manager.
Essential Duties and Responsibilities:
- Collaborate with the Property Manager to oversee community operations, including leasing, compliance, recertifications, resident relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, and team development.
- Work closely with other KCG Company team members.
- Ensure timely reporting and maintain open communication regarding the property's performance, addressing concerns, questions, issues, and requests promptly.
- Assist in maintaining the community's appearance and physical aspects to meet Company and Owners' established standards.
- Participate in showing, leasing, and the move-in process for prospective residents.
- Maintain all resident files, ensuring compliance and accuracy of all paperwork and documentation.
- Handle rent collection, deposit procedures, resident deposit refunds, and all resident communication, including resident complaints, late notices, and balance letters.
- Manage all account records and transactions, including NSF’s, rent allowances, concessions, rent increases, and other management-approved debits and credits.
- Collect past-due balances from former residents and maintain collection files.
- Demonstrate the ability to resolve resident complaints and direct pertinent issues and matters to the Property Manager.
- In the Property Manager’s absence, assist in monitoring staff for the successful operation of the property.
- Perform other related duties as assigned by management.
Knowledge and Qualifications Required:
- High school degree required.
- Minimum of 2 years of residential property management experience; or a combination of education and experience preferred.
- Proficiency in Microsoft Office programs.
- Minimum of 2 years of experience with Low-Income Housing Tax Credit (LIHTC) programs.
Abilities:
- Excellent verbal and written communication skills.
- Ability to collaborate with a team of professionals across various disciplines.
- Professional and positive interaction with subordinates, peers, and supervisors.
- Maintain a positive attitude and cooperative working relationship with all employees.
- Ability to recognize and manage priorities.
- Demonstrate good judgement in reporting and solving issues.
- Exhibit a “Can Do” Attitude.
- Function independently with minimal supervision while demonstrating good planning skills.
- Ability to multi-task effectively.
- Show initiative in taking on additional responsibilities as schedule allows.
KCG Values:
- Accountability - We don’t let others let us fail.
- Collaboration - We support each other across departments.
- Entrepreneurship - We work with an ownership mindset; own the work, the problem and the solution.
- Commitment - We create dynamic communities and foster long-term relationships.
- Transparency - We act responsibly and communicate authentically.
Physical Demands/ Work Environment:
The duties of this position are usually performed in an office setting.
Competencies:
- Demonstrates knowledge of EEO policy
- Shows respect and sensitivity for cultural differences
- Values diversity and promotes a harassment-free environment.
- Treats people with respect and keeps commitments
- Inspires the trust of others
- Works with integrity and ethically
- Upholds organizational values.
- Be part of a team that is focused on values and committed to building better lives through better communities.
- Grow in your career with our development opportunities.
- Thrive in our collaborative and inclusive work environment.
- Enjoy our industry-leading benefits package and competitive compensation.
- Know that your work makes a positive impact on the lives of those in our communities.
EEOC Statement: All employment decisions at KCG Companies are based on business needs, job requirements, and individual qualifications. Qualified candidates are recruited without regard to age, race, color, national origin, gender, and sex.
Please note that we do not accept unsolicited submissions from recruitment agencies. Any unsolicited resumes or candidate profiles submitted without prior agreement from our HR team will be considered as the property of KCG Companies, and we reserve the right to pursue and hire those candidates without any obligation to any third-party recruiter or agency.
