Document Crunch is seeking an IT Manager to join our amazing, tight-knit team. The IT Manager will play a key role in managing our IT environment, with a focus on Microsoft 365 administration, device provisioning, vendor management, supporting our staff, security, and compliance. This role will initially have no direct reports but you will have support from other capable individuals in our small company. This role reports to the Director of Information Security.
Who is Document Crunch? We are a cutting-edge company building innovative AI tools that simplify construction contracts by quickly identifying critical risk provisions and provides teams with guidance to make great decisions throughout the entire project lifecycle. Our tools enable construction teams to get subject matter expertise - usually only gained through outside consulting – for a fraction of the cost. We empower the entire industry by identifying WHAT critical issues exist in contracts and documents, and WHY those critical issues matter, so the teams can make better business decisions without traditional overhead. We know that in order to achieve great things, you need a great team. We are a values-driven company and every single one of our “CRUNCHERS” go above and beyond to help our customers achieve success. A must for this position (and everyone on our team) is to stay true to our core values.
We Are Warmhearted
Our success is powered entirely by our people who are real and approachable. We foster an environment that is warm, fun and welcoming for everyone.
We Are Inspired
We care deeply about our mission and are inspired by our potential. If it was easy, everybody would do it, but we are striving for greatness. We take pride in being owners in this journey.
We Are Growth-Minded
Life is short and we want to make our time count. We invest in growth—personally and professionally. We never stop chasing our why.
Key Responsibilities
- Microsoft 365 Administration: Oversee and improve Microsoft 365 configurations, including security settings like MFA, DLP, and SSO integrations. Ensure secure and efficient setup for all employees, both new hires and existing staff.
- Provisioning & Deprovisioning: Take ownership of the existing user provisioning and deprovisioning process. Improve workflows and manage all aspects of device provisioning for both Mac and Windows laptops.
- Security Management: Lead the setup, implementation, and management of our security services, including Harmony SASE Private Access. Monitor security compliance and prepare for third-party audits.
- Vendor Management: Serve as the primary point of contact for our SaaS vendors. Maintain strong relationships, negotiate contracts, and oversee services to ensure alignment with company goals. Familiarity with IP telephony and networking is preferred.
- MDM & Device Management: Administer our MDM solution to ensure the proper configuration and management of company devices.
- SOC 2 Type II Compliance: Support our SOC 2 compliance efforts, ensuring that IT processes align with GRC requirements.
Skills and Qualifications
- Extensive experience with Microsoft 365 administration, including security configuration and SSO integrations.
- Proven experience in IT provisioning and deprovisioning, ideally in a SaaS environment.
- Knowledge of SOC 2 Type II compliance requirements.
- Experience with both Mac and Windows environments.
Preferred Qualifications
- Background in vendor management, especially with SaaS providers.
- Familiarity with IP telephony and basic networking concepts.
- Familiarity with security solutions such as Harmony SASE Private Access.
- Relevant IT certifications (e.g., Microsoft, CompTIA).
- Prior experience in a leadership or management role within an IT team.
- Competitive salary and benefits package.
- Close to the ground floor of an incredibly high-growth business
- Substantial internal growth opportunities and emphasis on personal & professional development
- Generous paid time off policy
- World class medical, dental, and vision benefits
- Participation in the employee stock option program
- Open-minded and collaborative work environment with a focus on results
We value diversity, equity, and inclusion in everything we do. It is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, marital status, veteran status, age, disability, pregnancy, sex, sexual orientation, gender identity or any other legally protected category.
