Job Description Overview

We are seeking a highly-skilled, experienced Senior Systems Engineer specializing in Microsoft Endpoint and Modern Work technologies. The ideal candidate will be a subject-matter expert in Microsoft Intune, Microsoft Autopilot, Microsoft Defender, and Microsoft Graph, with strong proficiency in automation languages such as PowerShell and Python. This role requires an individual who can drive innovation, extend platform capabilities, and effectively manage complex client environments in a fast-paced managed service provider (MSP) setting.

Responsibilities

Design, implement, and manage comprehensive endpoint management solutions using Microsoft Intune, Autopilot, Defender, and related technologies.
Lead the deployment and administration of Microsoft Endpoint Manager (Intune) in multi-tenant environments, ensuring best practices and compliance with industry standards.
Develop and maintain automation scripts and tools using PowerShell, Python, and other languages to streamline operations and improve service efficiency.
Extend and customize the Intune platform to meet specific client requirements, leveraging APIs and Microsoft Graph for advanced configurations.
Understanding of advanced reporting techniques such as utilizing Azure Data Explorer dashboards, Integrating Azure Data Factory and the Microsoft Intune Export API, or other methods to provide reporting portals.
Provide expert-level troubleshooting and support for complex issues related to Microsoft endpoint and security solutions, AutoPatch, Bitlocker, and security policies based on Microsoft and CIS standards.
Collaborate with cross-functional teams to deliver integrated solutions that align with client business objectives.
Mentor and guide junior engineers, fostering a culture of continuous learning and professional development within the team.
Stay current with industry trends, emerging technologies, and best practices in Microsoft endpoint management and automation.

Qualifications

Proven expertise in Microsoft Intune, Autopilot, Defender, and Microsoft Graph.
Strong proficiency in PowerShell and Python for automation and scripting.
Experience in extending the Intune platform through custom configurations and API integrations.
Prior experience in a Managed Service Provider (MSP) environment is highly preferred.
Experience managing and administering Intune in multi-tenant environments.
Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
Microsoft certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator, Microsoft Certified: Security, Compliance, and Identity Fundamentals) are a plus.
Familiarity with tools like PatchMyPC, Scappman, Nerdio, MS Lighthouse, Augmentt, a significant plus.
Excellent communication and interpersonal skills, with the ability to effectively interact with clients and internal stakeholders.
Strong analytical and problem-solving abilities, with a proactive and results-driven mindset.

About Us

Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

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