About Us:
Our practice has proudly served the community for over 20 years, offering compassionate and comprehensive mental health care. We are seeking a personable, dependable, and professional individual to join our front office team. This role is central to creating a warm and welcoming environment for our patients and ensuring smooth daily operations.
Key Responsibilities:
- Patient Interaction:
- Greet patients warmly and professionally during check-in, verify appointments, collect payments, and provide necessary paperwork.
- Assist patients during check-out by scheduling follow-ups and answering questions.
- Answer incoming calls with courtesy, schedule appointments, and make reminder calls.
- Administrative Duties:
- Manage electronic scheduling and maintain accurate patient records.
- Perform insurance verification.
- Handle data entry, document scanning, faxing, filing, and shredding.
- Clinical Support:
- Assist with taking vital signs and preparing patients for their visit.
- Office Maintenance:
- Participate in rotational cleaning assignments to maintain a tidy and professional environment.
- Other Duties:
- Support the team and manager with additional tasks as needed.
What We’re Looking For:
- Education: High school diploma or higher.
- Experience: Previous medical office experience is a plus but not required; we will train the right candidate.
- Skills:
- Exceptional customer service and interpersonal skills.
- Computer literacy (scheduling software, internet/email, basic word processing, and spreadsheets).
- Ability to multitask and remain organized in a fast-paced environment.
- Strong time management and attention to detail.
- Willingness to learn and adapt to office protocols.
- Traits:
- Friendly, approachable, and patient-focused.
- Reliable, punctual, and honest.
- Team player with a flexible and positive attitude.
Why Join Us?
- A supportive and collaborative work environment.
- The opportunity to make a difference in patients' lives by contributing to their care experience.
- Professional growth and skill development.
How to Apply:
If you are passionate about providing excellent service and enjoy interacting with people in a meaningful way, we encourage you to apply. Please submit your resume along with a brief cover letter explaining why you are an excellent fit for this role.
Hours and Pay:
- Hours: 36 to 40 hours per week Monday-Friday
- Pay $11/hour starting with room to grow
- Health benefits including dental and vision
- 401K plan matched by the company
- Paid vacation days
A valid driver license is required and any employment offers are contingent upon a clear background check.
We are an Equal Opportunity Employer!
