Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
Your Role
Join Atlas Copco at our Service Center as a Field Service Manager where you will manage the field service team with a focus on delivering a customer-centric experience for the North America turbo compressor and turbo expander field service business. You will also oversee the development and deployment of the field service team. As part of the Service Center team, you will report to the Business Line Manager and work with the Operations Manager and Repair Shop Supervisor. This is a hybrid position located in Houston, TX.
- You will coordinate and schedule the field service requests from customers.
- You will ensure job preparation, site-specific safety training, and job site requirements are completed.
- You will approve time sheets and expenses.
- You will perform field service debriefings after each visit.
- You will manage the orders received and net invoiced sales to achieve a positive field service variance.
- You will oversee the recruitment and development of field service personnel.
- You will coordinate internal and externally to trouble shoot site related issues.
- You will assist accounting with customer follow up regarding receivables.
- You will create monthly reports.
To succeed, you will need
- You have a Bachelor of Science in a relevant field or the equivalent previous work experience.
- You have two or more years of leadership experience managing a technical team.
- You have knowledge of SAP, CRM, and MS Office Suite.
- You are detail oriented and understand the importance of accuracy in your work.
In return, we offer you
- A friendly, team-oriented atmosphere.
- Plenty of opportunities to grow and develop.
- A culture known for respectful interaction, ethical behavior and integrity.
- Potential to see your ideas realized and to make an impact.
- New challenges and new things to learn every day.
- Access to global job opportunities, as part of the Atlas Copco Group.
- An excellent remuneration package including short-term incentive plans.
- We offer a holistic benefits package including health insurance and paid leave.
- The salary range for this position is $85,000 to $125,000 annually.
#LI-Hybrid
City
Houston
Recruiter
cassandra.quinn@atlascopco.com
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