Responsibilities
As a Team Leader for H-E-B Supply Chain Operations in eFC, Warehouse, or Transportation, you will manage various operational areas to develop expertise in people leadership and tactical operational leadership. You will lead a team of hourly partners, working in a high-volume, fast-paced environment with a Just In Time strategic approach. We are seeking talent with a strong drive for results, a process-driven and detail-oriented mindset, and a high regard for leading through coaching, motivating, and encouraging.
Providing our Customers with products they love is a big job, and our 12.1 million square feet of warehousing helps make that possible. Our Warehouse and Transportation Partners are key to helping stock H-E-B Stores and keeping our supply chain moving all over Texas and Mexico.
As a Team Leader for H-E-B Supply Chain Operations in eFC, Warehouse, or Transportation, you will manage various operational areas to develop expertise in people leadership and tactical operational leadership. You will lead a team of hourly partners, working in a high-volume, fast-paced environment with a Just In Time strategic approach. We are seeking talent with a strong drive for results, a process-driven and detail-oriented mindset, and a high regard for leading through coaching, motivating, and encouraging.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE... communication and influencing skills?HEAD FOR BUSINESS... related industry knowledge?PASSION FOR RESULTS... drive to manage others in a fast-paced operational environment?We are looking for:- a degree or related experienceWhat is the work?Management / Operations:- Spends majority of time using independent judgment making employment-related business decisions, or effectively recommending such decisions (e.g., product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters)- Provides daily supervision and support for an assigned group of hourly Partners; maintains an environment where Partners trust and respect the Leader and work together as a team to accomplish goals and objectives- Engages with Partners daily; clearly explains roles, expectations and performance measurements for each critical component that impacts business outcomes- Operates a team that consistently meets customer needs and expectations; tracks / monitors / resolves complaints; ensures service recovery efforts; identifies trends; provides feedback- Monitors / evaluates key performance indicators for daily and weekly team performance; measures against goals; gets team buy-in; provides team feedback- Monitors / adjusts labor requirements to balance staffing levels and overtime costs while meeting daily facility performance expectations- Takes an active role in development of Partners; provides leaning and growth opportunities; addresses performance that does not meet expectations- Maintains a clean, safe, pest-free, and well-organized facility; complies / ensures compliance with established SOPs; documents measures through SOPs in compliance with OSHA and H-E-B guidelines- Recognizes Partner achievementsWhat is your background?- Bachelor's degree or- 1+ years of related experience- Experience in presentations a plus- Successful completion of Leadership & Development classes as assignedDo you have what it takes to be a fit as a Team Leader I for H-E-B Warehouse / Transportation?- Advanced knowledge of operations of department programs- Working knowledge of the industry and related EEOC and employment laws, and assigned department level reports- Strong organization and time management skills- Strong verbal / written communication skills- Strong analytical and project management skills - Strong negotiating and influencing skills- Intermediate skills in internal / external software and systems- Ability to manage multiple priorities and shift focus between tasks; attention to detailCan you...- Function in a fast-paced distribution center and office environment- Travel by car or plane with overnight stays- Work flexible schedules, including nights, weekends, and holidays- Work in multiple temperature zones- Safely maneuver facility in compliance with OSHA regulations02-2017
