Responsibilities
H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Market Manager, you'll be responsible for the total operation of the Market Department including Customer and Partner relation, merchandising, and financial performance.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure your Customer and Partners come first?HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling?PASSION FOR RESULTS... ability to handle stressful situations in a fast-paced, multi-tasking environment? We are looking for: - School of Retail Management (SORM) or equivalent experience- Experience with USDC-HAACP programs- Leadership experienceWhat is the work? Management:- Spends the majority of time using independent judgement in making employment-related and business decisions, or effectively recommending such decisions, including product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters. - Develops / trains future leaders in the School of Retail Management (SORM) and School of Retail Leadership (SORL)- Trains Partners on proper packaging, displaying / merchandising processes according to department SOPs- Responsible for planning, coordinating, and communicating the Corporate Merchandising and Marketing plan to the Store plan- Prepares work schedules, orders product, controls inventory, monitors department budget and payroll- Regularly performs Department Partner dutiesSales / Analytics:- Achieves sales goals by preparing projections / forecasts, managing / reducing costs, and ensuring accuracy of invoices- Exhibits passion for product and customer service; drives customer engagement for department- Ensures in-stock conditions, wareroom / inventory controlFood Safety / Sanitation:- Ensures compliance with federal, state, and H-E-B policy and standards for product food safety and sanitation- Maintains safety / sanitation standards of equipment, department, and throughout the work areaWhat is your background? - Minimum age 18 (mandatory)- Completion of School of Retail Management (SORM) or equivalent experience - Experience in ordering, inventory management, and shrink control- Experience managing USDC-HAACP programs- Food Safety certificationDo you have what it takes to be a fit as an H-E-B Meat Market Manager? - Knowledge of department processes, SOPs, and equipment, including knives, saws, cutting techniques, packaging, merchandising, equipment breakdown / assembly- Advanced customer service skills- Interpersonal and verbal / written communication skills- Computer skills, including MS Office (Word, Excel), and H-E-B systems- Ability to build, motivate, and maintain staff- Ability to communicate / distinguish cuts of meat and cooking techniques- Ability to manage multiple priorities and shift focus between tasksCan you... - Function in a fast-paced, retail environment- Continuously stand, walk, bend, reach, kneel, squat, reach overhead, and side to side throughout shift- Regularly work in a cooler environment, and occasionally in an extreme cold environment- Occasionally lift and carry 80-90 lbs - Safely maneuver around moving mechanical parts- Work extended hours and / or rotating schedules
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