Responsibilities
H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Produce Manager, you'll be responsible for total operation of the Produce Department including Customer and Partner relation, merchandising, and financial performance.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners come first?HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling?PASSION FOR RESULTS... ability to handle stressful situations in a fast-paced environment while handling multiple concurrent tasks?We are looking for:- School of Retail Management (SORM)- leadership experience- drive for financial resultsWhat is the work?Management:- Spends majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters- Communicates profitability expectations to team; drives team to meet or exceed expectations- Develops / trains future leaders in the School of Retail Management (SORM) and School of Retail Leadership (SORL)- Provides continuous feedback to ensure team's expectations are met; holds team accountable- Plans / coordinates / communicates the Corporate merchandising plan to the Store plan- Prepares work schedules, orders product, controls inventory, monitors department budget and payroll- Regularly performs Produce Partner duties Sales / Analysis:- Achieves sales goals by preparing projections / forecasts, managing / reducing costs, and ensuring the accuracy of invoices.- Exhibits passion for product and customer service; drives customer engagement for department- Ensures in-stock conditions, wareroom / inventory controlFood Safety / Sanitation:- Ensures compliance with federal, state, and H-E-B policy and standards for product food safety and sanitation- Maintains safety / sanitation of equipment and department; maintain sanitation standards throughout the work areaWhat is your background? - Minimum age 18 (mandatory)- Completion of School of Retail Management (SORM)- 3+ years of experience in retail management- Experience in leadership / management- Experience in ordering, inventory management, and shrink control- Food Safety certificationDo you have what it takes to be a fit as an H-E-B Produce Manager?- Knowledge of department SOPs- Interpersonal and verbal / written communication skills- Organization and planning skills- Customer service skills- Computer skills, including MS Office (Word, Excel), and H-E-B systems- Ability to build, motivate, and maintain staff- Ability to manage multiple priorities and shift focus between tasksCan you... - Function in a fast-paced, retail environment- Continuously stand, walk, bend, reach, kneel, squat, reach overhead, and side to side throughout shift- Occasionally lift and carry 40-50 lbs- Regularly work in cooler environment, and occasionally in an extreme cold environment- Safely maneuver around moving mechanical parts- Work extended hours and / or rotating schedules06-2015
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