Information Technology Specialist

Standex • Full-time • Sugar Land, Texas, United States • 4w ago

Standex International is a global industrial growth company operating through our market-leading brands in electronics, cutting-edge forming technologies, engraving, and scientific refrigeration. We work with our customers to advance progress through innovation. From inventing and producing parts for next-generation space vehicles to evolving vaccine refrigeration, designing functional textures for everyday products, improving renewable energy technology, and much more, we are focused on making what's next possible.

Standex Electronics Amran Instrument Transformers is a leading manufacturer of Low Voltage and Medium Voltage Instrument Transformers (Current and Voltage Transformers) with multiple manufacturing plants in the USA and India. Amran's product portfolio includes standard products as well as numerous custom products specifically designed and developed for OEM-specific equipment. Amran's Instrument Transformer products have been installed in over 50 countries around the world.

We are seeking a highly skilled and motivatedIT Specialistto join our team and provide onsite technical support at ourSugar Land,TXfacility. The ideal candidate will possess a strong technical background with expertise in troubleshooting hardware, software, and network issues. This role requires excellent communication skills as well as the ability to work independently to resolve technical problems efficiently.

The IT Specialist will work in close coordination with the Electronics IT Team, Standex Enterprise IT team, and the service desk.

What You'll Do

Provide onsite technical support to end-users at Amran Offices.
Serve as Tier 2 support by diagnosing and resolving hardware, software, and network issues in a timely manner.
Install, configure, and maintain computer systems and peripherals.
Set up and troubleshoot printers, scanners, and other office equipment.
Assist with software installations, updates, and patches.
Collaborate with the IT team to implement and maintain IT infrastructure projects.
Train end-users in basic IT procedures and best practices.
Perform routine maintenance tasks such as system updates and backups.
Manage security and availability of site-specific business applications.
Secure operational technologies in collaboration with the Enterprise team.
Work with local IT/facilities vendors to ensure site is running effectively (i.e. Application,Wifi, telephone,etc)
Ensure compliance with company IT policies and procedures.
Follow all safety and IT security policies and procedures.
Participate in an on-call, after-hours rotation with the Standex IT team.
Other duties as assigned.

What You'll Bring

Bachelor's degree in an Information Technology related field preferred.
At least three (3) years related IT experience.
Windows server and PC deployment, administration, and troubleshooting
Experience with Active Directory, Exchange, and Office 365 administration
Basic networking skills
Needs to be a true team player that is motivated to complete tasks and projects without onsite supervision and to pitch in where needed for the larger organization.
Experience and temperament to handle highly confidential information/material.
Ability to work after hours as needed to ensure completion of projects.
Participate in an on-call rotation shared by IT North America team members.

Equal Opportunity Employer. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.