The Day Services Manager is responsible for the operation of day services, including personnel, operational budget, compliance with agency policy, state/federal regulations, or standards of service, and quality of program for persons served
Oversees/participates in the hiring process of all assigned positions in accordance with Company policy and local, state, and federal employment lawEnsures all assigned staff receive training and supervision as needed to meet performance expectationsEnsures accurate and timely completion of all documentation related to staff (new hires, terms, performance reviews, leave requests, corrective actions)Participates in investigations and ensures appropriate follow through on recommendationsManages contracts and supervises the work of contract staffOversees ongoing contracts Supervises and trains staff on contract workMaintains good customer relations with current business partnersProvides support to persons servedOversees the treatment/support services provided by day services staffServes as liaison for appropriate Support Coordinators, family, legal guardiansCoordinates/resolves conflicts in resources for provision of servicesAttends support plans or special reviews, as necessary Monitors program documentation for accuracy and timelinessEvaluates and monitors program effectiveness Monitors individual financial recordsMonitors individual medication administration recordsProvides budget and financial oversightAssist in the development and monitoring of assigned budgetsRemains within budgeted expenses for service areasReviews and assigns referrals in admission to programConducts and monitors service integrity and compliance to service site/company policy to maintain licensure, Medicaid, or other fundingMonitors staffing schedules, overtime, staff vacancy rates
