Specialist III, Continuing Education Advising

Lone Star College • Full-time • Conroe, Texas, United States • 1w ago

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

One LSC
Student Focused
Own It
Foster Belonging
Cultivate Community
Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-Montgomery

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-Montgomery, the premiere student-centered educational institution in Montgomery County, serves The Woodlands and Conroe communities. LSC-Montgomery provides a relaxing and conducive learning atmosphere while offering leisure learning opportunities, individual classes, and unique programs such as radiologic technology, physical therapy, and biotechnology.

Location address is 3200 College Park Drive, Conroe, TX 77384.

This position will require you to work at multiple LSC locations, including LSC- Montgomery (3200 College Park Drive, Conroe, TX 77384) and LSC-Conroe Center (777 Conroe Park N Dr, Conroe, TX 77303).

Job Description

PURPOSE AND SCOPE:

The Specialist III, CE Advising is responsible for ensuring that LSC students are served efficiently, with all, including advising and registration. Authorizes and accepts DOT physicals and drug testing for enrollment. Monitors, enrolls, and/or cancels classes and assists students with a variety of different sources of financial aid.

ESSENTIAL JOB FUNCTIONS:

Advises students on proper course selection and requirements, explaining the degree/program types and options that LSC offers, as well as disseminating information to students about all the services that are available on campus
Guides, assists students, and answers their questions about online enrollment and online payment processes
Provides case management to assist students with completion of the program
Remains knowledgeable about various student resources, to include but not limited to potential employers, funding opportunities, etc.
Functions as first response access point for all students; receives inbound calls from faculty staff, community members and students with Admissions issues, updating student accounts and registration processes
Performs accurate data entry including adding/dropping new students in system and correctly registering their classes; runs weekly reports on classes and students' financials to ensure accuracy
Reaches out to prospective students before each enrollment period to provide assistance with the enrollment process, and may assist in the payment process
Responds to inquiries submitted through the LSC website
Coordinates with Financial Aid, the Business Office, and other LSC departments regarding student financial assistance and payments. May keep track of students' financial aid status
Promotes communication, program awareness, and opportunities that the college provides related to programs at their location
Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

Strong attention to detail
Ability to use software products
Ability to work on multiple projects

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
Interface with internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate-controlled office with minimal exposure to safety hazards
Position may be required to work schedules outside of core business hours

REQUIRED QUALIFICATIONS:

High school diploma or GED and at least 3 years of experience, or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS:

Bilingual (English/Spanish)

Salary

Hiring salary range is $33,540 - $38,571

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

Length of time (specific months and years) of employment
If the position was full time or part time
If the position was paid or unpaid
Level of degree completed including date earned.
Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.