Company Description
Your team and working environment:
Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS
Job Description
Experiencing warm and engaging service in luxurious surroundings is turning moments into memories for our guests at Fairmont Hotels & Resorts. Apply your analytical and strategic planning strengths as Director, Revenue Management, where you will successfully balance inventory and demand to maximize room revenue opportunities and guest satisfaction.
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
- Consistently offer professional, friendly and engaging service
- Manage demand, forecasting and inventory as it relates to driving revenue opportunity for the Hotel
- Oversight of sister Fairmont property.
- Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
- Regular meetings with Asset Management
- Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
- Monitor transient and group booking pace in order to determine pricing and availability controls for all reservations distribution sources
- Management of meeting space and food & beverage revenue optimization
- Monitor key indicators of hotel performance and third-party intelligence sources to identify revenue opportunities
- Oversee the Reservations Team and liaise with Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
- Ensure accurate and timely preparation of analytical reports
- Play an active role in the strategic plan, marketing plan and budgeting processes
- Stay current with industry changes and how it may impact demand
- Prepare and present weekly analytical reports
- Follow departmental policies and procedures
- Follow all safety policies
- Other duties as assigned
What is in it for you:
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- A minimum of 5 years experience in a related area, with proven experience in analysis and problem solving required
- Must be extremely detailed oriented
- Computer literate in Microsoft Window applications and relevant computer applications required
- University/College degree in a related discipline required
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
