Do you have a strong work ethic and the desire to join an organization that invests in its people through cross-training and development? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL by applyingto the Sales Administrator position at our Pasadena Texas, location.

SUMMARY

Greets, welcomes, and directs all visitors and employees. Directs all phone calls to the appropriate person and answers questions. Supports the Sales department. Serves as a support role when an Account Representative is out of the office and creates reports when necessary.

ESSENTIAL DUTIES AND RESPONSIBLITIES

Greets, welcomes, and directs all visitors and employees
Maintains welcoming environment by keeping reception area clean, maintaining security.
Directs all phone calls to the appropriate person and answers questions
Serves as customer contact for Order Management
Builds and maintains customer relationship
Initiates production cycle by receiving and entering orders for production
Reviews pricing & product for accuracy
Works with the sales manager to meet or exceed company metrics
Coordinates & schedules daily shipping schedule and the filling of partial truckloads while working with shipping coordinator
Advises customer of ship dates and times, schedules daily truck schedule with accurate delivery dates , follow up to assure on time delivery
Serves as customer contact for all Quote management
Enters quotes with pricing guidelines
Faxes or emails quotes to customers and sales reps , follow up on current quotes
Tracks and follows up on quotes
Establish a means of regular contact with customers and record market information
Establishes regular calling patterns to customer base & logs significant discussions in CRM
Communicates pertinent information to account reps, territory managers and plant management

OTHER RESPONSIBILITIES

Attends morning shipping update meeting
Dispatches literature requests
Resolves sales adjustments (credits)m coordinates returns/pick ups, logs necessary incident utilizing CRMs
Maintains and updates Customer contact information
Attends regularly scheduled sales training meetings
Assists other reps with duties when needed
Limited travel to assigned territory

QUALIFICATIONS

Strong communication, customer service, and organizational skills
Detail orientated
Able to work in a team environment
Excellent Microsoft Office Skills
Strong interest in continuous improvement
Ability to work with offsite locations to resolve problems
Strong work ethic

EDUCATION AND/OR EXPERIENCE

2+ years experience selling in a mfg environment
The military equivalent will be recognized in lieu of education and/or experience.

REASONING ABILITY

Ability to analyze complex issues.

WORK ENVIRONMENT

Office

CLARKDIETRICH BENEFITS INCLUDE

Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
401(k) with company match
Annual Incentive
Paid Time Off
Tuition Reimbursement
Professional Certification Reimbursement Program
Community Service Day

ClarkDietrich

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