About Us:
At The Law Offices of Colby Lewis, we are a boutique firm in Houston specializing in personal injury, commercial litigation, and construction defect cases. Our small, collaborative team values work-life balance rarely requires overtime, and embraces innovative practices to deliver personalized attention to our clients. As we prepare for growth, this is a rare opportunity to join us at the ground floor and shape the future of the firm.

About You:
You are personable, proactive, and thrive in a fast-paced environment. You excel at managing medical records, collaborating with professionals, and supporting clients through their legal journey. You bring strong organizational skills, problem-solving abilities, and a results-driven mindset while adapting quickly to changes and focusing on efficiency.

Client Relationship Management:

Act as the primary point of contact for clients, providing consistent updates and addressing concerns to ensure they feel supported throughout the pre-litigation process.

Case Management and Workflow Oversight:

Ensure the accurate creation, organization, and maintenance of case files, including digital records in systems like CASEpeer.

Medical and Treatment Coordination:

Obtain signed medical release authorizations and coordinate with medical providers to monitor client treatment and progress.
Identify and address gaps in medical treatment or documentation that could impact case outcomes.

Demand Package Preparation:

Compile and review medical records, billing, and other supporting documentation to draft comprehensive demand packages based on the sources being used by the firm.
Collaborate with external vendors to ensure the completeness and accuracy of all case documentation.

Settlement and Negotiation:

Engage with insurance adjusters to negotiate settlements, presenting well-documented evidence of liability and damages.

Expense and Lien Management:

Track case-related expenses and negotiate reductions of medical liens to maximize client compensation.
Ensure accurate calculations and timely disbursement of settlement funds, including addressing discrepancies with providers.

Regulatory Compliance and Deadlines:

Maintain strict adherence to HIPAA, legal standards, and internal deadlines at every stage of case management.
Monitor and implement processes to avoid technical errors in documentation, ensuring regulatory compliance.

Investigation and Evidence Gathering:

Facilitate the collection of accident reports, witness statements, photos, and videos.

Collaboration and Team Coordination:

Work closely with investigators, and medical professionals to ensure accurate case development.
Coordinate with internal staff and external vendors to streamline processes and maintain consistency across cases.

Minimum 2 years of experience as a Case Manager in a personal injury firm.
High school diploma or GED required.
Proficient in Microsoft Office, Adobe, and case management software.
Exceptional communication skills, attention to detail, and familiarity with legal procedures.

Competitive salary (based on experience).
Profit sharing and bonus opportunities.
Growth potential within the firm.
Generous paid time off.
Free parking, snacks, and periodic lunches.

Application Process
Submit your resume and a cover letter via the Indeed platform, detailing why you are seeking a new position and why you are the best fit for our firm. Complete the required Indeed skills assessments. Please note: emails, phone calls, or in-person applications will not be considered. No agencies.

Join Us
This is your chance to make an impact and grow with a firm that values collaboration, innovation, and exceptional client service. We look forward to welcoming the right candidate to the Law Offices of Colby Lewis!

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Personal Injury Case Manager