When to do a wellness check on an employee

Well-being By Aleks Szymanski Published on November 18

Prioritizing employee well-being has become crucial in today's work environment. With the rising cost of employee burnout - estimated to be around $190 billion annually in the U.S. alone - companies need to take this issue seriously. Proactive wellness checks can make a significant difference, fostering a positive culture and improving productivity.

It’s important to know the different types of wellness checks available, and when to conduct them, not to mention the best practices for creating a supportive workplace.

Recognizing warning signs and Identifying employees who need support

Employees may show signs that they need extra attention. Key indicators can include changes in behavior associated with stress or burnout, such as becoming withdrawn or being less social than usual. Individuals may also display increased irritability or mood swings, or even frequent absenteeism and tardiness.

Another warning sign is any changes in performance or productivity. Employers may notice a decline in the quality of work, or deadlines being missed, accompanied by a distinct lack of enthusiasm or engagement in projects. They should also look out for workers struggling to concentrate or make decisions.

Physical health indicators to look out for include unexplained fatigue or exhaustion, as well as frequent headaches or stomach issues. Any noticeable weight loss or gain should be another cause for concern.

Timing wellness checks - proactive vs reactive strategies

Understanding when to check in with employees can help improve their well-being. A good rule of thumb is to conduct regular wellness checks quarterly. However, industries with high-stress environments may benefit from monthly checks to ensure employees feel supported.

Employers should also be aware of any trigger events that necessitate immediate wellness checks. Keep an eye out for life changes that could impact productivity, such as personal events like marriage, divorce, or the loss of a loved one. Workplace incidents like layoffs, or team restructuring, as well as major project deadlines, can create intense stress - and warrant assessing straight away.

Plus, new employees can benefit from checks during their first few months, as part of the onboarding process. This helps them acclimate and assures them they have support from day one.

Effective approaches to employee wellness checks

Approaching wellness checks effectively can enhance their impact. A good method is to conduct confidential, one-to-one meetings. Here, creating creating a comfortable space is key. You should actively listen, and avoid interrupting, as this encourages open dialogue and trust.

Another option is to carry out anonymous surveys, which can provide valuable insights. However, keep in mind that some employees may feel uncomfortable sharing their issues openly, limiting the data you receive. Alternatively, Employee Assistance Programs, or EAPs, offer crucial resources and support. Highlight these to staff, so they know where to turn for help.

Creating a supportive workplace culture

A culture that encourages open communication can contribute to a healthier workplace. Encourage team members at all levels to voice concerns. Regular meetings or informal check-ins can help maintain an open atmosphere.

Managers should be equipped to spot signs of distress, with training enabling them to address any issues proactively and effectively. Furthermore, programs such as yoga classes, mindfulness training, or wellness challenges can help alleviate workplace stress and improve morale.

Measuring the impact and refining strategies

Evaluating the success of your wellness checks is essential for continuous improvement. For example, it is worth monitoring employee engagement, absenteeism, and productivity rates. Employee engagement scores should ideally be above 70%, for instance, while high absenteeism can indicate underlying, or unresolved issues.

Similarly, it’s important to gather feedback from employees, so be sure to regularly ask them about their experiences with wellness programs. This feedback can then highlight any areas for improvement. Also, use the data you collect to refine wellness check strategies, as tailoring your approach can help better address the unique needs of your workforce.

Timing and approach matter when conducting employee wellness checks, with a proactive and holistic strategy encouraging a supportive environment to blossom. Plus, a study by the Harvard Business Review revealed that for every dollar invested in wellness, companies average a return of $2.71 by way of increased productivity, decreased absenteeism, and reduced healthcare costs. That’s an extremely positive return on investment.

Remember, investing in employee wellness isn't just good ethics; it's also good business. So, prioritize your workforce, and enjoy the benefits of a healthier, more engaged team.